Shipping policy
Shipping Policy
Last Updated: June 2026
Order Processing
Orders are typically processed within 1–2 business days after payment is received.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates
Standard shipping rates are calculated at checkout.
We currently offer:
- Standard Shipping: 3–5 business days
- Free Shipping on orders of $50 or more (U.S. orders only)
Delivery Times
Estimated delivery times begin after an order has been processed and shipped.
Most domestic orders arrive within 3–5 business days, but actual delivery times may vary based on location, weather conditions, carrier delays, and other factors outside our control.
Shipping Locations
We currently ship to addresses within the United States.
At this time, international shipping is not available.
Order Tracking
When available, tracking information will be provided by email once your order has shipped.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
BoardWorks Co. is not responsible for delays or additional shipping charges resulting from incorrect addresses provided during checkout.
Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery at:
Please include:
- Your order number
- Photos of the damaged item(s)
- Photos of the shipping packaging
We will work with you to resolve the issue as quickly as possible.
Contact Information
BoardWorks Co.
support@boardworksco.com